Current turn around 2 to 3 weeks. Reminder lettermail shipping is untracked and uninsured and at your own risk

Pick Ups

Unfortunately our Building Strata no longer allows pickups. We will currently run the order down to you, but the pickup option may be eliminated in the near future.  We are working to try and develop a solution that works for everyone.
 
Please check your junk mail and spam folder, and/or add us to your safe sender mail list as pickup emails sometimes end up in these folders.
Pick up times change weekly based on Sams schedule, unfortunately it is a 2nd floor apartment and so items cannot be left out to pickup whenever. 
Once you receive an email stating your item is ready for pickup please click the link in your pickup email and book a time that works for you. Pickups are normally 2 evenings a week after 6pm and 1 mid afternoon pickup on the weekend. 
Prompt pick up is appreciated  should that weeks schedule work for yours, as there can be 20 to 100+ pickups at any time, they must be scheduled in advance so that we can have the order ready.  If you have not scheduled a pickup and show up at random, we cannot guarantee the order will be available or that we are home. In future we do hope to arrange a more convenient pick up option 
Please remember items not picked up within 3 months are donated! As we cannot store items long term.
Thank you!
Sam

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