Frequently asked questions

Yes! Sam is the owner/creator/designer/maker and she is  Lytton First Nations/English. Her family are Residential School Survivors and she currently lives with her Jamaican fiance and their young son and Staffy

Sam is the owner and creator of S and K Collective  and makes and designs everything herself as well as handles all social media, advertising and communication.

YES! If items are of an Indigenous design or art ANYONE can wear these as long as they are made by an Indigenous artist. I create my pieces for everyone to enjoy!

Discount codes MUST be applied at checkout and cannot be applied retroactively. Orders will NOT be cancelled in order to reapply discounts please ensure you are using the code at checkout. If you forget, most codes are only valid once so you always save it for your next order. Discount codes may not be applied to items involving donations.

Our base clothing is mostly manufactured in the USA and Mexico.

Our S and K Label Clothing is 100% made in Canada. It is 100% ethically made in Ontario and pressed and packed by Sam in B.C.

Our clothing is created ethically, without the use of sweatshops and unfair working conditions. Our clothing is also eco-friendly, water and energy reduction with virtually zero waste produced.

We work in ways that are conducive with slow fashion. Items are made to order and not produced in large batches. Any S & K the label items are manufactured in Canada in small batches. We try to reduce the amount of paper we use, we do not include packing slips in most orders as we know most of these are just thrown away, we encourage you to check your order email for the list of items you ordered. Our Thank You cards have been turned into bookmarks so that they may have a second life beyond thanking you for your order.

Amazing! We accept wholesale only and no longer accept consignment.  Every Child Matters Clothing is no longer eligible for Wholesale

Pickups are between 9am and 8pm 7 days a week

The pickup location is in Port Coquitlam, BC, at a house

If you realize within 24 hours that you forgot an item you can email us @ and we can add it to your order, and invoice you. It has to be within 24 hours of the original order, during times of high volume we may not be able to accommodate this 

You will receive a notification to your email. Make sure to always check your junk mail as well.  If you are concerned feel free to reach out and we can give you an update (should it be after the listed turnaround time) 

Unfortunately this cannot be changed.  The reason for this is, there is no way to change it from shipping to pickup in our system and we do no want to have any errors and there be unnecessary delays

Once you receive your notification that your product is ready to pickup please email us at and we will arrange for it to be shipped. This cannot be done until you have received your email stating the item(s) are ready for pickup 

Please read our policies on free gifts here

All items are a unisex fit unless otherwise stated.  Though generally adult clothing is true to size and child clothing I usually suggest to size up.   It is best to always use the size chart for the best fit options for you

Our standard turn around time is a usually 2-3 business days. Note that this is a small shop and each order is made to order and there is only one person completing these orders.  The turn around is subject to change with increased/decreased orders, times of high volume (Christmas, Mothers Day,  Truth and Reconciliation Day etc...) and unforeseen circumstances (heat waves, illness etc...)Though every effort will be made to get your items out ASAP

When I am item shows it is in stock, this means that the   Physical clothing item is available. The item still needs to be customized and made for you :) 

Everything listed on the site is the most accurate.  The site takes the most accurate inventory. 

The best way to know when an item is back in stock is to sign up for restock notifications.  As soon as that item is restocked you will be notified.  Restocks happen multiple times a month.

Signing up for our newsletter and following us on social media is the best way to keep up to date with new launches and also large restocks.

This just means the item has not made it to the post office yet.  As soon as it is there it will change and give you an estimated shipping date.  

Make sure you check everywhere that they could have dropped the package.  It may not have gotten delivered to the same spot as they normally do.  Check with all family members to ensure someone did not accept the package on your behalf. Give it a couple more days before contacting as it may still show up.  Once all of these things have happened you can reach out direct to Canada post to see where it could be, if they state that a case needs to be open you can contact us so that we can replace the products and open a case with Canada Post, we must be the ones to open a case, if you open a case we cannot replace the products until Canada Post comes to a resolution. If you still are having trouble please feel free to reach out to us for assistance. 

Letter mail is sent with a stamp and without tracking. This means once we send it we have no control over how long it takes to get to you, nor do we know where it is.  Please be patient with this form of shipping as it could take up to 8 weeks to arrive.  Letter mail Shipping will fit the following in one envelope:Adult t-shirts XS to 2XL2 kids shirts 1 kid shirt and 1 kids crew 6M to 7T onlyIf items do not fit in letter mail you will be required to pay the difference for tracked shipping

Any item with free shipping is shipped by letter mail, without tracking. 

Shipping is always free over $150.00 CAD. You will receive free tracked shipping with an order over $150.00. 

Unfortunately we can no longer combine orders. Once an order is placed we will not be able to combine them, if you would like to add to your order please email me at 

 Texts sent from the website are automated and when replied to do not go to an actual person and so they are not seen. At this time we do not have a work line and so texts and calls are not answered. The best mode of communication is to email which is answered Monday to Friday excluding Statutory Holidays

You can use our contact page and fill out the form or email us directly at Please allow 24 to 72 hours for a reply.

At this time we do not have our own physical store but we do have several stockists throughout Canada you can find them here . We will be offering in person shopping at our new house once we have moved and have it set up Mid to late April

We used to but we now only do in very rare cases, please email us at if you have a collaboration offer

We try to be as transparent as possible with our customers so you know what to expect when ordering from us if you have a question you dont see here feel free to email us @